We handle the logistics, coordination, and administrative complexity of your life — so you can focus on what only you can do.
DM Concierge Services, LLC was founded by Jihanne Fils-Aimé with one conviction: that busy professionals, families, and executives deserve support that works as hard as they do — quietly, precisely, and without adding to their stress.
We serve diplomats navigating international schedules, military families managing PCS moves, executives who need operations managed while they focus on leadership, and globally mobile households who need a trusted partner across time zones. Our work is grounded in three things: professionalism, discretion, and operational excellence.
"Most clients don't want more apps, more systems, or more information. They want someone who organizes the chaos for them."
— Jihanne Fils-Aimé, Founder
From daily administrative support to full relocation coordination — every service is delivered with the same standard: precise, personal, and always on time.
Calendar management, inbox triage, appointment scheduling, travel coordination, and meeting support — handled with precision across time zones.
School portal monitoring, educational platform management, child activity coordination, and family scheduling — so nothing falls through the cracks.
Full move planning, school transition research, housing coordination, vendor management, and PCS timelines. For military families and globally mobile households.
Vendor research, reservation coordination, event support, gift coordination, and insurance claim navigation — for medical and dental claims, administrative coordination only.
Cloud file organization, inbox cleanup, digital document management, password manager setup, and AI-assisted workflow builds — your digital life, structured.
CRM organization, invoicing support, meeting prep, follow-up summaries, and content calendar management — operational support for executives, contractors, and entrepreneurs.
International and domestic pet travel coordination, USDA-accredited veterinarian research, health certificate documentation, import/export permit research, airline and carrier requirements, and pet-friendly logistics.
Choose hourly support, a monthly retainer, or a flat-rate project. All rates vary by client segment and scope — a free discovery call will identify the right fit for you.
Billed in 30-minute increments — you are only charged for actual time worked, rounded to the nearest half hour.
| Service | Rate Range | Billing Type |
|---|---|---|
| Admin & scheduling | $30–$90/hr | Hourly |
| Family & education coordination | $35–$85/hr | Hourly |
| Research services | $35–$90/hr | Hourly |
| Relocation & PCS planning | $40–$110/hr | Hourly |
| Digital organization (per hour) | $35–$55/hr | Hourly |
| Digital organization reset (full project) | $75–$350 flat | Flat rate |
| Concierge & lifestyle support | $35–$90/hr | Hourly |
| Insurance claim navigation | $35–$90/hr | Hourly |
| Business support | $40–$135/hr | Hourly |
| AI & automation setup (per hour) | $50–$135/hr | Hourly |
| AI & automation build (flat project) | $300–$2,500 flat | Flat rate |
| Pet relocation coordination | $40–$100/hr | Hourly |
A free 30-minute call to understand your needs, schedule, and the support that would make the biggest difference.
A clear written proposal with scope, timeline, and pricing — tailored to your segment and goals.
Sign your agreement, complete your onboarding questionnaire, and receive your Welcome Packet. Setup takes 48 hours.
Your dedicated concierge begins work immediately. Updates, check-ins, and deliverables follow your preferred communication method.
"Finally, someone who handles the details without me having to explain everything twice. Our PCS coordination was seamless — schools researched, utilities set up, calendar managed. I didn't have to think about any of it."
"As an executive managing multiple time zones and a demanding travel schedule, I needed someone who could anticipate — not just respond. DM Concierge operates exactly like a true chief of staff."
"Managing a household abroad with three children in different schools was overwhelming. DM Concierge became our operational backbone — organized, proactive, and always calm."
A 30-minute call to understand your needs and find the right level of support. No commitment — just clarity.
Whether you need ongoing monthly support, help with a specific project, or just want to understand your options — the discovery call is the right first step.
Prefer to book directly? Use our scheduling link:
Schedule via Calendly